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About purchases and payments

(The information on this page pertains to purchases of the “Ultimate Guide for moving to Bali” e-book.)


1. No shipping or handling
2. Payment options
3. How you will receive the e-book
4. Customer Service
5. Refund policy


No shipping or handling

The “Ultimate Guide for moving to Bali” e-book that I sell through this website is an electronic version. You will not be shipped a physical book to your physical address. As such, there are no shipping or handling charges.

Payment options

If you decide to purchase the ebook, you will have the choice between paying with credit card or PayPal.

cclogos Credit card payments are taken through Stripe, a secure processor where your payment details are safe.

When you make a payment with credit card on the site, the description on your credit card statement will say: BALIMANUAL

paypal-logoPayPal is also a secure way of paying.


How you will receive the e-book

After purchasing, you will get e-mails from Sendowl, which is the system that I use to send out the e-book.

After payment, the delivery of the e-book is instantaneous, so the e-mail from SendOwl should arrive very quickly.

Customer service

If there is a problem with the download of your e-book, if you did not receive the SendOwl emails, or if you have any question about your purchase, please contact me via the contact form on this website or at
steve {at} balimanual.com

I usually respond within 24-48 hours, if not sooner.

Refund policy

“Money back guarantee”

I’m confident in my tried-and-tested Ultimate Guide For Moving To Bali that I’m offering you a 100% money back guarantee.

If you don’t absolutely love this guide for any reason at all, just email me and I’ll give you every cent you paid for it right back… I’ll even let you keep the guide.